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Information on Disaster Assistance for NJ
homeowners, renters and business owners
affected by severe flooding in
Bergen, Burlington, Camden, Essex, Gloucester, Hudson, Mercer,
Middlesex, Morris, Passaic, Somerset and Union Counties

REPAIRS AND REBUILDING

NJ Board of Public Utility Advises Impacted Flood Victims Of Available Assistance For HVAC, Boilers, Hot Water Heaters And Other Equipment

The New Jersey’s Clean Energy Program™ may be able to help you to replace damaged equipment, by providing you with rebates and incentives towards the incremental cost of purchasing a higher efficiency replacement equipment. The WARMAdvantage, COOLAdvantage or Home Performance with ENERGY STAR® programs are designed to help you save on energy costs now and in the future.

For more info click here: www.njcleanenergy.com

Questions regarding the program also can be answered by calling “toll-free” to 1-866 657 6278 for residential accounts or 1-866 433 4479 for commercial and business customers.

LICENSED HOME IMPROVEMENT CONTRACTORS

Visit http://www.njconsumeraffairs.gov/brief/improve.pdf to receive tips from the NJ Division of Consumer Affairs on how to hire a home improvement contractor.

At this site you can also search by name for licensed contractors http://www.state.nj.us/cgi-bin/consumeraffairs/search/searchentry.pl?searchprofession=1301. And for other licensed professionals including master plumbers and electrical contractors go to http://www.state.nj.us/cgi-bin/consumeraffairs/search/searchentry.pl.

Consumer Complaint forms can be found at the same site at http://www.njconsumeraffairs.gov/ocp/ocpform.htm.

And a Listing of Contractors who’s Application for Licensing have Been Denied is available at http://www.njconsumeraffairs.gov/ocp/ocpform.htm.

CONTACTING UTILITY COMPANIES

If you need to dig in order to begin rebuilding, NJ law requires you provide at least three business days notice, prior to outdoor construction or digging. Contractors and property owners – whoever is excavating – must call New Jersey One Call at 1-800-272-1000 and take the following steps:

  • Wait for the site to be marked with paint, flags or stakes. Yellow indicates the presence of underground natural gas lines.
  • Respect the marks and dig with care.
  • Hand dig within two feet of buried piping and facilities.

Before you dig, call 1-800-272-1000 (24 hours a day/7 days a week). For additional information about New Jersey One Call, visit their Web site at www.nj1-call.org.

To report problems with utilities or when utilities need to be shut off during reconstruction, please refer to the following numbers:

ELECTRICAL SERVICES
Electrical Service/Area Served Contact Numbers Web Site Hours
First Energy (JCP&&L)

Sussex, Passaic, Morris, Warren and Hunterdon Counties
1-888-478-2300
1-800-662-3115 (general info)
TTY 1-800-221-0479
www.firstenergycorp.com
Rockland Electric

Parts of Passaic and Bergen Counties
1-877-434-4100 www.oru.com
Public Service Electric && Gas

Mercer, Essex and Bergen Counties
1-800-436-7734 (general information)
1-800-357-2262 (payment assistance)
www.pseg.com Mon - Fri
7:30am to 8:00pm

NATURAL GAS SERVICES
Natural Gas/Area Served Contact Numbers Web Site Hours
NUI/Elizabethtown Gas

Sussex, Warren and Hunterdon Counties
1-800-242-5830 www.nui.com
www.elizabethtowngas.com
Public Service Electric & Gas

Mercer, Essex and Morris Counties
1-800-436-7734 (general information)
1-800-357-2262 (payment assistance)
www.pseg.com Mon - Fri
7:30am to 8:00pm
NJ Natural Gas Company

Morris County
1-800-221-0051
TTY 1-800-223-0024

TELEPHONE SERVICES
Telephone Service Contact Numbers Web Site Hours
ATT 1-800-288-2747
Verizon 1-800-427-9977
TTY 1-800-974-6006
Embarq 1-800-788-3600

If anything on this site is incorrect, or additions recommended, please contact info@nj211.org



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