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Government | 2-1-1 Disaster Response
New Jersey residents have high expectations of local government and increasingly
require an easy way to call attention to problems and to access information and
services. As a result, the volume of non-emergency calls to 9-1-1 has exploded.
9-1-1 is not organized to support the many other non-emergency government activities
that affect safety and quality of life in our local communities and 9-1-1 must
be preserved for life threatening emergencies. In New Jersey, the 2-1-1 system
is the operative solution.
NJ 2-1-1 assists with inquiries that are of an urgent nature but are not an emergency.
2-1-1 is the gateway to health and
social services, government assistance, and local community
resources. Callers can find assistance for everything
from healthcare to housing, shelters to food banks, legal aid
to mental health counseling. In the aftermath of a natural disaster or
crisis, remember that 2-1-1 is a good source for support services
and recovery assistance.
2-1-1 service is free and available throughout
New Jersey 24 hours a day 7 days a week from any phone as well as from TTY equipment. There is multi-lingual
access, and all calls are confidential.
Pick up the phone and dial 2-1-1 when you need help.
You are encouraged to dial “2-1-1” 24 hours a day, seven days a week if you need help in understanding and finding available assistance services. Language translation and TTY services are offered to any caller. You can also
search the database of services in your local community. 2-1-1 will help identify with you the best local resources to fit your individual needs during times of financial distress or for life’s everyday situations.
Page last reviewed/modified 7.14.14