How to Search our Resource Database


Keep it Simple.

Not all words are recognized by our search feature. Try searching for just one word at a time, and try different words that relate to your need or topic.

Names Can Help.

You can also search by the name (or part of a name) of an Agency or Program.

Zip Codes Can By Limiting.

Typing in a zip code will limit your search results to agencies physically located close to you. However, there may be other great programs that serve your local area, even though they are physically located further away (for instance, state programs).

Expand Your Search Area.

To get a full list of programs that can help you, try expanding your search radius, searching by county, or clicking the link at the top of your search results that says "Include national results too".

The NJ 2-1-1 Resource Database contains information on over 3,000 organizations offering details about more than 9,000 services at over 12,000 locations throughout New Jersey and beyond. Keeping a database of this size up to date requires cooperation from agency professionals throughout the state, and a staff of database resource specialists who have been trained to understand how to index records so that resources can be easily retrieved when someone is looking for help. Lean more about how our resource database is maintained and updated.

How Searches Work

By default, all searches are made by Need/Topic. Searching a word or phrase that describes your need, or what topic you are trying to find, will help you find what you are looking for. A search term like "food" will retrieve close to 100 separate categories of resources to choose from, with a number next to it identifying how many resources fall into that specific category. Selecting which category best matches your need will help you get your search results.

Search the Database Like a Library

A common misperception is that when you enter a search term, you will retrieve all entries that have that specific word anywhere in the listing. However, our search feature works much more like the indexing system in a library, where books are divided into sections, and those sections are divided into subsections.

Like a library, the resources in our database are put into a sophisticated hierarchy of categories known as taxonomy. When searching the database, you are really searching for the category that best matches your search term.

Helpful Search Terms

When searching by keyword, it can be difficult to know where to start. If you are having trouble finding the right search terms for your need, try these recommended terms that will get you targeted results:


EvictionHomelessness Prevention
Eviction Prevention 
Legal Counseling
Landlord/Tenant Assistance
Temporary Financial Assistance
Job LossJob Centers
Career Counseling
Job Search/Placement
Job Training
Benefits Assistance
HomelessnessHomeless Shelter
Emergency Shelter Clearinghouses (Homeless Hotlines)
Soup Kitchens
Clothing Provision
Rapid Re-Housing
Case Management
General Relief
Medical CrisisMedical Expense Assistance
Community Clinics
Specialty Clinics
Health Insurance Information/Counseling
General Medical Care
Mental Health CrisisSuicide Prevention Hotlines
Community Mental Health Agencies
Mental Health Hotlines
Mental Health Care Facilities
Individual Counseling
Psychiatric Assessment
Crisis Intervention
Domestic ViolenceDomestic Violence Hotlines
Domestic Violence Shelters
Domestic Violence Support Groups
Domestic Violence Legal Services
Abuse Counseling
Restraining Orders
Protective Services
Too Many BillsUtility Payment Assistance
Rent Assistance
Benefits Assistance
Food Pantries
Bankruptcy Assistance
Food Stamps
Budget Counseling
Child ExpensesChild Support Assistance
Child Care Expense Assistance
School Supplies
NJ Family Care
Holiday Programs
Extended Child Care (After School Programs)
PregnancyPregnancy Hotlines
Pregnancy Counseling
Maternity Homes
Expectant/New Parent Assistance
Prenatal Care
Parenting Education
Senior IssuesAging & Disability Resource Centers (ADRC)
Senior Centers
Home Health Care
Meals on Wheels
Senior Ride Programs (Dial A Ride)
Medical Equipment/Supplies
Home Repair
Adult Day Programs
Prescription Expense Assistance
Medicare Information/Counseling
Elder Law
Disability CareAging & Disability Resource Centers (ADRC)
Disability Related Employment
Disability Related Housing
Disability Support Groups
Home Improvement/Accessibility
Student Disability Services
Assistive Technology
Protection and Advocacy for Individuals with Disabilities

The examples noted above are, of course, not a complete list of keywords, but they do help to illustrate how to make the most of our resource database and will get you started. As always, if you are having trouble finding the help you need, you can call us at any time by dialing 211 within the state of New Jersey, or 877-652-1148. You can also email us at

We Want to Hear From You

The database is constantly being updated to offer the most up-to-date information possible. If you notice any information that you think may be incorrect or incomplete, please contact us at

Page last modified/reviewed on January 17, 2018

If you know of additional resources that would be appropriate to include in this section, please let us know by contacting us via e-mail at

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