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Accurate information, respectfully and courteously conveyed, often means the
difference between getting the help needed and feeling lost and powerless.
2-1-1 is built on the principles of outstanding customer
service, the result being:
- a system at the fingertips of every resident
- a communications infrastructure
- enhanced professionalism and performance standards
- help navigating the complexities of the health and social services system
- an increased capacity to make connections
- better conclusions about critical community needs and the ability of current
services to address them
- shared resource information to build a statewide database
- a common means of measuring outcomes
- simplified access to information on volunteering and philanthropy
2-1-1 is cost-effective, high quality, personal, flexible
Pick up the phone and dial 2-1-1 when you need help.
You are encouraged to dial “2-1-1” 24 hours a day, seven days a week if you need help in understanding and finding available assistance services. Language translation and TTY services are offered to any caller. You can also
search the database of services in your local community or Chat Live with an experienced community resource specialist. 2-1-1 will help identify with you the best local resources to fit your individual needs during times of financial distress or for life’s everyday situations.
Page last reviewed/modified 8.20.12