How to Search our Resource Database

The NJ 2-1-1 Resource Database contains information on over 3,000 organizations offering details about more than 9,000 services at over 12,000 locations throughout New Jersey and beyond. Keeping a database of this size up to date requires cooperation from agency professionals throughout the state, and a staff of database resource specialists who have been trained to understand how to index records so that resources can be easily retrieved when someone is looking for help. Lean more about how our resource database is maintained and updated.

How Searches Work

By default, all searches are made by Need/Topic. Searching a word or phrase that describes your need, or what topic you are trying to find, will help you find what you are looking for. A search term like "food" will retrieve close to 100 separate categories of resources to choose from, with a number next to it identifying how many resources fall into that specific category. Selecting which category best matches your need will help you get your search results.

Search the Database Like a Library

A common misperception is that when you enter a search term, you will retrieve all entries that have that specific word anywhere in the listing. However, our search feature works much more like the indexing system in a library, where books are divided into sections, and those sections are divided into subsections.

Like a library, the resources in our database are put into a sophisticated hierarchy of categories known as taxonomy. When searching the database, you are really searching for the category that best matches your search term.

Helpful Search Terms

When searching by keyword, it can be difficult to know where to start. If you are having trouble finding the right search terms for your need, try these recommended terms that will get you targeted results:

IF YOU ARE FACING… TRY SEARCHING FOR…
Eviction Homelessness Prevention
Eviction Prevention 
Legal Counseling
Landlord/Tenant Assistance
Temporary Financial Assistance
Job Loss Job Centers
Career Counseling
Job Search/Placement
Job Training
Unemployment 
Benefits Assistance
Homelessness Homeless Shelter
Emergency Shelter Clearinghouses (Homeless Hotlines)
Soup Kitchens
Clothing Provision
Rapid Re-Housing
Case Management
General Relief
Medical Crisis Medical Expense Assistance
Community Clinics
Specialty Clinics
Health Insurance Information/Counseling
General Medical Care
Mental Health Crisis Suicide Prevention Hotlines
Community Mental Health Agencies
Mental Health Hotlines
Mental Health Care Facilities
Individual Counseling
Psychiatric Assessment
Crisis Intervention
Domestic Violence Domestic Violence Hotlines
Domestic Violence Shelters
Domestic Violence Support Groups
Domestic Violence Legal Services
Abuse Counseling
Restraining Orders
Protective Services
Too Many Bills Utility Payment Assistance
Rent Assistance
Benefits Assistance
Food Pantries
Bankruptcy Assistance
Food Stamps
Budget Counseling
Child Expenses Child Support Assistance
Child Care Expense Assistance
School Supplies
Medicaid 
NJ Family Care
WIC
Holiday Programs
Extended Child Care (After School Programs)
Pregnancy Pregnancy Hotlines
Pregnancy Counseling
OB/GYN
Maternity Homes
Expectant/New Parent Assistance
Prenatal Care
Parenting Education
Senior Issues Aging & Disability Resource Centers (ADRC)
Senior Centers
Home Health Care
SSI
Meals on Wheels
Senior Ride Programs (Dial A Ride)
Medical Equipment/Supplies
Home Repair
Adult Day Programs
Prescription Expense Assistance
Medicare Information/Counseling
Elder Law
Disability Care Aging & Disability Resource Centers (ADRC)
Disability Related Employment
Disability Related Housing
Disability Support Groups
Home Improvement/Accessibility
Student Disability Services
Protection and Advocacy for Individuals with Disabilities

The examples noted above are, of course, not a complete list of keywords, but they do help to illustrate how to make the most of our resource database and will get you started. As always, if you are having trouble finding the help you need, you can call us at any time by dialing 211 within the state of New Jersey, or 877-652-1148. You can also email us at info@nj211.org.

We Want to Hear From You

The database is constantly being updated to offer the most up-to-date information possible. If you notice any information that you think may be incorrect or incomplete, please contact us at database@nj211.org.