NJ 2-1-1 is a non-profit and nationally accredited information and referral service that began in 2002 when the United Ways of New Jersey spearheaded efforts to give people-in-need a central location to call when looking for health and human services. Statewide coverage began in 2005. Supported by United Ways of New Jersey, state and local government, and private philanthropy, we help people find solutions to the challenges they face by connecting them with existing services. Providing this vital connection at a time of need empowers those who reach out to us to take the next step toward self-sufficiency.
The 2-1-1 movement is a universally respected and growing national model. Today there are over 285 million Americans covering all 50 states plus Washington DC and Puerto Rico who have access to community resources by dialing 2-1-1.
NJ 2-1-1 is free, multilingual, confidential and always open. We are an equal-opportunity employer.
Current Job Openings
NJ 2-1-1 Community Resource Specialist
Interested applicants should see our flyer and contact Telesearch at 973.335.1900 for more information or to submit an application.
NJ 2-1-1 Database Manager
The Database Manager is responsible for overall management of the NJ 2-1-1 Partnership’s comprehensive database of community resources and client management system. The database is used by staff and volunteers to provide referrals to callers in need of health and human services. It is also available to the public and other organizations via the
NJ 2-1-1 Partnership’s website. This position is responsible for ensuring the accuracy of the information and the proper classification of services. The database currently includes listings for 3,000 organizations that offer services to the state of New Jersey. This position is also responsible for producing monthly, quarterly and as needed reports on the client database. Read a full description of this career opportunity.
NJ 2-1-1 IT Manager
The IT Manager (ITM) is responsible for the overall network infrastructure, equipment and applications of a call center supporting the in-office and remote workforce. The ITM will be responsible for meeting the day-to-day 24/7 work needs of the organization, as well as its long-term technological needs assessments and roadmap. The ITM will serve as the primary resource for all matters of technology assisting and advising management with new and existing business opportunities. Daily responsibilities include computer/equipment set-up, troubleshooting computer/equipment problems, helpdesk tickets, assisting staff with new software and overseeing the web-based telephony system. Direct reports include the IT consultant and telephony consultant. Read a full description of this career opportunity.