Tropical Storm Ida
NJ 211 plays an essential role in emergency response and recovery in our state. When disaster strikes we devote ourselves to communicating to the public recovery resources as they become available and also relaying information to state partners regarding the needs people are expressing in response to the storm. We will post new information about resources associated with recovery from the storm on this page as we receive it from our state and local partners.
United Way Worldwide, Lyft, Uber, the State of New Jersey, and NJ 211 are partnering to provide rides to individuals who have been impacted by COVID and recently experienced a personal vehicle loss or severe damage to personal vehicles as a result of Tropical Storm Ida. The NJ Rideshare Program for COVID and Ida Victims addresses a short-term, immediate need for individuals who require assistance with accessing rides for essential services including employment, food, prescriptions, medical appointments, car replacement, and financial assistance, visit our NJ Rideshare webpage for more information or to request a ride.
Recovering from Disaster
Document your Flood Damage
Before removing flood-damaged items from your home, policyholders should be sure to take the following steps:
- Take photos and videos.
- Record serial numbers.
- Keep receipts.
- Retain all material samples.
- Contact repair services.
Request Assistance from FEMA
FEMA has declared that residents of Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union, and Warren counties can now apply for direct assistance for Ida-related recovery. Assistance may include home repairs, temporary housing, low-cost loans, and other programs to help recover from the effects of the tropical storm. Applications must be submitted by Nov. 4, 2021.
Apply online through FEMA's website, by downloading the FEMA App on the Apple App Store or the Google Play Store, or by calling 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 7 a.m. to 11 p.m., seven days a week.
Survivors who are not U.S. Citizens could be eligible for disaster assistance. Learn more here.
After you apply for disaster assistance from FEMA, you may be referred to the U.S. Small Business Administration. If you are referred to SBA, you should complete and submit the application. If your application is approved, you are not obligated to accept the SBA disaster loan but failure to submit the application may disqualify you from other possible FEMA assistance, such as disaster-related car repairs, essential household items and other expenses. Learn more here.
FEMA Denial Letter Applicants have the right to appeal if they do not agree with FEMAʹs determination of eligibility or the assistance provided. Appeals must be submitted within 60 days of the date on the notification letter. Be sure to read the denial letter thoroughly and include insurance information, receipts, home repair documents, etc. to support the appeal.
FEMA Other Needs Assistance Residents in Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union and Warren counties can apply for FEMA ONA funds to assist with repairs or to replace a storm-damaged vehicle. View the FEMA fact sheet here.
Damaged Wells, Furnaces and Septic Systems May be Covered by FEMA If you are a New Jersey resident whose home was damaged by the remnants of Hurricane Ida, FEMA recommends inspecting your heating, ventilation, air conditioning system (HVAC), furnaces, septic systems and/or wells to see if they were affected. You may be eligible for financial assistance. View the press release in English or Spanish.
Lodging Expense Reimbursement New Jersey residents in Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union and Warren counties who incurred expenses for short-term lodging because of Hurricane Ida, may be eligible for Lodging Expense Reimbursement (LER) from FEMA. To be considered for LER your pre-disaster primary residence must be unlivable, inaccessible or affected by an extended disaster-caused utility outage.
Disaster Recovery Centers
FEMA Disaster Recovery Centers (DRCs) are accessible facilities and mobile offices you can visit to learn more about FEMA and other disaster assistance programs. You may also visit to ask questions about your case. DRCs are set up in convenient areas after a disaster to make them easier to find. Note: NJ residents can visit any DRC, they do not have to visit one in their county.
A DRC may be able to help you:
- Apply for assistance.
- Learn more about disaster assistance programs.
- Learn the status of your FEMA application.
- Understand any letters you get from FEMA.
- Find housing and rental assistance information.
- Get answers to questions or resolve problems.
- Get referrals to agencies that may offer other assistance.
- Learn about Small Business Administration (SBA) programs.
Essex County - Kmart - 235 Prospect Ave, West Orange, NJ 07052 (Mon - Sat 8:00 am - 5:00 pm; Sun closed)
Somerset County - North End Volunteer Fire Company #3 - 169 North 8th Ave, Manville, NJ 08835 (Mon - Fri 8:00 am - 6:00 pm; Sat 8:00 am - 5:00 pm; sun closed)
Union County - Cranford Community Center - 220 Walnut Ave, Cranford, NJ 07016 (Mon - Sat 8:00 am - 5:00 pm; Sun Closed)
Union County - Elizabeth O'Donnell Demsey Senior Center - 618 Salem Ave, Elizabeth, NJ 07208 (Mon - Fri 8:00 am - 6:00 pm; Sat 8:00 am - 5:00 pm; Sun closed)
Multi-Agency Resource Centers
Multi-Agency Resource Centers (MARC) are designed to allow individuals access to relief services and information that can aide in the recovery process. When MARCs are available they will be posted below.
The U.S. Small Business Administration (SBA) launched two Business Recovery Centers (BRC) in New Jersey. BRCs assist businesses with one-on-one assistance in submitting SBA disaster loan applications for physical and economic damages due to the remnants of Hurricane Ida. New Jersey Business owners should submit their loan applications for physical damages even if they have not settled with their insurance company as the filing deadline (Nov. 4, 2021) to return applications for physical property damage is quickly approaching. The deadline to return economic injury applications is June 6, 2022. See the press release here.
Homeowners and renters may meet with an SBA Customer Service Representative at any FEMA Disaster Recovery Center (DRC) to get answers to their questions and assistance in applying for a disaster loan. Business owners unable to go to a Business Recovery Center may also visit SBA at the DRCs.
- Bergen County College Ciarco Learning Center - (Mon - Fri 8:00 am - 5:00 pm; Sat - Sun closed) 355 Main Street, Hackensack, NJ 07601
- Somerset County Business Partnership Building - (Mon - Fri 8:00 am - 5:00 pm; Sat - Sun closed) 360 Grove Street, Bridgewater, NJ 08807
Short Term Resources
Individuals displaced from their homes due to Tropical Storm Ida damage are encouraged to use New Jersey Housing Resource Center's online housing locator tool to find transitional or long-term housing options. Renters and landlords can utilize the NJHRC website or toll-free number 1-877-428-8844 to search or list available properties.
The REALTORS® Relief Foundation (RRF) is a charitable organization dedicated to providing housing-related assistance to victims of disasters. Assistance may be available to qualified applicants towards either monthly mortgage expense for the primary residence that was damaged by Tropical Storm Ida Disaster or rental costs due to displacement from the primary residence resulting from the Tropical Storm Ida Disaster. Relief assistance is limited to a maximum of $2,000 per applicant per household Application deadline is October 31, 2021 5:00 pm.
Eligible homeowners of flood-prone homes may sell their properties to the state through the Blue Acres program after applying to DEP and obtaining an appraisal from the State. To learn more about the program and eligibility visit NJ Department of Environmental Protection or to apply click NJDEP - Blue Acres.
Helplines and Hotlines
Understanding the Impact and Strategies for Coping with Weather Emergencies. If you are feeling stressed, anxious, or depressed due to the recent weather emergencies, please call NJ Mental Health Cares Helpline at 866-202-HELP (4357) for emotional support, guidance, and mental health referrals as needed. If you are deaf or hard of hearing, you can call 1-877-294-4356 TTY to access the hotline.
Operation Hope's Financial Disaster Recovery Program provides supportive services and advocates for renters, homeowners, and small business owners impacted by disaster. Services may include assistance with FEMA applications, Small Business Loans, obtaining copies of destroyed documents, foreclosure prevention, and damaged homes. Individuals can call the HOPE Coalition America Hotline at 888-388-HOPE (4675). Learn more here English or Spanish.
Compass 82 follows the educate - navigate - advocate approach with their Jumpstart Program. Compass 82 provides support services and advocacy to those impacted by Tropical Storm Id by working with families to create a custom plan to recovery. Services may include teaching survivors how to track disaster related expenses, properly document damage, or assistance with web applications and appeals. For more information or to connect to a Disaster Navigator for recovery guidance, dial 609-629-2900. Services are available in English and Spanish.
County or Town Based Assistance
- FEMA Mitigation Specialists & Disaster Survivor Assistance teams will offer free home repair and rebuilding advice to Ida survivors. Weber's Hardware - 850 Mt Prospect Ave, Newark, NJ 07104 (Mon - Sat 8:00 am - 6:00 pm)
- Disaster Relief Donation & Distribution Center - If you are a Gloucester County resident impacted by the September 1 tornado or recent floods, you can request donations through the portal. Assistance may include household goods, pet products, personal care items, baby products, clothing, and shoes. Visit the Donation Request Portal to submit a request.
- The Hunterdon Helpline is assisting impacted Hunterdon County residents who are in need due to Tropical Storm Ida. Helpline staff can be reached 24 hours a day, 7 days a week by dialing 908-782-4357. Also, the Next Door Center is currently providing access to showers, coffee, food, internet and phone charging stations to those impacted.
- Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment to Hunterdon County residents impacted by Tropical Storm Ida. View flyers English or Spanish.
- Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment to Somerset County residents impacted by Tropical Storm Ida. View flyers English or Spanish
Current News from State Officials
October 13 - Governor Murphy Announces Additional Partnership with NJ 211, Uber, and Lyft to Continue to Provide Rideshare Service to Residents Who Were Impacted by COVID-19 and Lost Transportation as a Result of Tropical Storm Ida. Read the press release.
October 8 - Governor Murphy Announces Tropical Storm Ida FEMA Major Disaster Declaration for Public Assistance is Extended to Cape May County. Read the press release.
September 18 - ICYMI: Survivors in Warren County Can Now Apply for FEMA Assistance. Read the press release.
September 13 - NJ Department of Human Services Announces Hot Food and Replacement Benefits Assistance for SNAP Recipients Living in counties with Disaster Declaration. Read the press release.
September 11 - ICYMI: UPDATE: Survivors in Morris County Can Also Now Apply for Possible FEMA Assistance. Read the press release.
September 8 - Governor Murphy Announces Partnership With Uber and Lyft to Provide Ride Service to Residents Who Lost Transportation as a Result of Tropical Storm Ida. Read the press release.
September 6 - ICYMI: President Joseph R. Biden, Jr. Approves New Jersey Disaster Declaration. Read the press release.
September 6 - Governor Murphy Announces FEMA Major Disaster Declaration for Six New Jersey Counties Impacted by Tropical Storm Ida. Read the press release.
September 3 - Governor Murphy Announces $10 Million in Financial Relief for Small Businesses Impacted by Tropical Storm Ida. Read the press release.
September 1 - Governor Murphy Declares State of Emergency in Response to Tropical Storm Ida. Read the press release.
Visit New Jersey's State Tropical Storm Ida website for additional information.
How to Volunteer or Donate
HelpNJNow was designed to connect resources with up to date community needs in order to best respond to disasters by a partnership between New Jersey Voluntary Organizations Active in Disaster (NJVOAD), the New Jersey Office of Emergency Management (NJOEM) and the Governor’s Office of Volunteerism. Visit their website to learn how you can donate or volunteer.
NJ Voluntary Organizations Active in Disaster (NJ VOAD) is currently looking for volunteers for the Crisis Cleanup related to the storm. Crisis Cleanup is a free service that connects survivors with volunteers from local relief organizations, community groups, and faith communities who may be able to assist with fallen trees, drywall and appliance removal, tarping roofs, and mold mitigation. They are experiencing a huge increase in calls, and could use your help to remotely support their Call Center. Click here to fill out the volunteer form.
New Jersey's Office of Emergency Management hosts a website that provides the most current information about what our state is doing in response to any extreme weather event. You are encouraged to check the site often to stay abreast of current recommendations.
For those living in Central and Southern New Jersey, visit the U.S. National Weather Service Philadelphia/Mount Holly for the most current weather forecasts.
For those living in Northern New Jersey and the New York Metro area, visit the U.S. National Weather Service New York, NY for the most current weather forecasts.
To learn about road closures as a result of fallen trees and power lines and flooding visit NJ 511.