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NJ 2-1-1 HURRICANE RESPONSE AND RECOVERY
|WARNING: It has been reported that individuals are receiving calls from a restricted/private number presenting themselves as representatives of Catholic Charities. The caller then proceeds to inform clients/individuals that they are checking in with them and asks for personal information. The callers do not share their phone number or name - even upon request, however simply state they are from Catholic Charities and need their information to confirm services/status.
If you receive any calls from restricted/private numbers claiming to be from Catholic Charities, do not answer any questions or share any private information. Instead, immediately call your Disaster Case Manager to report.
Hurricane Sandy Long-Term Recovery in Full Force
Long-term recovery efforts are well underway in New Jersey. While some communities have recovered completely, many in our state are still struggling to regain normalcy. As we learn of resources we will post the information to these pages. Our resource specialists are available to assist you as well.
If you have a need and you don't know where to turn, dial 2-1-1 and we will do our best to find the community resource that will help. NJ 2-1-1 is registering eligible callers for disaster case management services through Catholic Charities as well.
If you are in need of food, visit End Hunger NJ where you will find a food pantry in your area.
If you have questions regarding mold, lead, asbestos, or flood water clean-up you can call the Department of Health and Human Services at 609.826.4950 or 609.826.4920.
The need for housing is among the biggest challenges that people face as our area recovers from the hurricane. Many people lost their homes completely. Others are faced with what feels very much like insurmountable obstacles as they face significant repairs. Many must meet new building guidelines. Learn about the programs and resources created to assist in this area by reading our housing pages.
Help with Multiple Unmet Needs
American Red Cross Recovery Efforts Continue
The American Red Cross is working with families and individuals whose home remains uninhabitable as a result of Hurricane Sandy. ARC staff will assist in obtaining housing, coordinate with other agencies in an effort to satisfy unmet needs and provide limited financial assistance for things like moving costs, security deposits, and minor home repairs when other resources have been exhausted. Call 848.202.2930 or 848.202.2931 Monday through Friday from 8:00 am to 5:00 pm.
Catholic Charities' Disaster Case Management
Catholic Charities administers a program called Disaster Case Management which is designed to address the storm-related unmet needs of survivors and identify long term recovery strategies. Clients work closely with a case manager who helps to develop a recovery plan, find resources and identify suitable referrals. To enroll in this program you may call Catholic Charities' Disaster Case Management at 877.510.6762 or dial 2-1-1 and speak with our disaster case management call specialist who will forward a referral to the Disaster Case Management program at Catholic Charities on your behalf.
Atlantic City Long-Term Recovery Group
The Atlantic City Long Term Recovery Group (ACLTRG) was established to assist Atlantic City residents with Sandy related housing issues. Case managers are available to meet with residents to review their situation, determine their needs and help them to navigate the process of obtaining the assistance they need. ACLTRG helps clients find temporary housing, replace household items and obtain necessary funding. In addition, ACLTR helps clients access the agencies and resources available to them including: NJ SHARES, South Jersey Legal Services, Catholic Charities and others as well as city, state and federal government programs. For more information, call 609.541.2189.
Bergen County Long-Term Recovery Committee
In response to Hurricane Sandy, organizations involved in the VOAD have banded together to form a Long Term Recovery Committee (LTRC) in Bergen County to address the needs of residents recovering from the hurricane. If you are a Bergen County resident and need help or want to volunteer time or goods to assist in recovery efforts contact the Committee.
Recovery Information Center
221 Moonachie Road
Cape May County Long-Term Recovery Group
The Cape May County Long-Term Recovery Group (LTRG) was created to address unmet needs of Cape May County residents impacted by Hurricane Sandy. The group is comprised of local non-profits and human service agencies, faith-based groups, government agencies as well as concerned citizen volunteers who work through a committee structure. Learn more about this group here.
Cumberland County Long-Term Recovery Group
The Cumberland County Long-Term Recovery Group is a non-profit organization providing recovery services to individuals and families affected by disasters in Cumberland County. Learn more. Email the group.
Middlesex County Long-Term Recovery Group
The Middlesex County Long-Term Recovery Group has been established to respond to the needs of Middlesex County residents impacted by Hurricane Sandy. Find out more on their Facebook page or their website.
Monmouth County Long-Term Recovery Group
This mission of the Monmouth County Long-Term Recovery Group (MCLTRG) is to provide recovery services to individuals and families affected by disasters in Monmouth County. Learn more here. Download the Monmouth County Long-Term Recovery Group's Emotional and Spiritual Resource Guide.
Ocean County Long-Term Recovery Group
The mission of the Ocean County Long Term Recovery Group (OCLTRG) is to strengthen and streamline disaster coordination in Ocean County by sharing information, facilitating resident access to and dispersal of resources and services, coordinating recovery efforts with Federal, State and local authorities and agencies, coordinating volunteer activities and resources, and jointly resolving cases with disaster recovery needs. Find or offer help here.
Southwest Long-Term Recovery Group
The Southwest Long-Term Recovery Group assists residents of Gloucester and Salem Counties. In response to Hurricane Sandy, this group cares for the unmet needs of those affected by this natural disaster. The phone number is 856-404-4375.
Southern Ocean County's St. Francis Community Center
St. Francis Community Center provides a wide variety of services and programs focused on meeting the needs of Southern Ocean County residents. These services include: counseling; family support services; food bank; educational support services; volunteer program; pre-school program; and a senior center.
The Center is available to assist those displaced from Hurricane Sandy obtain grant money and the support services they need. For more information, call 609.494.8861.
Ocean County Family Success Center
The Ocean County Family Success Center is overseeing a wide variety of programs and individualized case management services designed to assist families living in coastal areas around Ocean and Monmouth counties who were affected by the storm. Residents are encouraged to walk-in (1433 Hooper Ave., Suite 121, Toms River, NJ) or call (732) 557.5037. Learn about services provided. The office is open on Monday, Wednesday, Thursday and Friday from 8:30 am to 4:30 pm, Tuesday from noon to 8:00 pm, and evenings by appointment. Occasionally, weekend activities are offered. Residents of southern Ocean County see this flyer. Residents of northern Ocean County see this flyer.
Limited financial assistance is also available for eligible county residents who have exhausted all other resources and need help with transportation, gas expenses, utilities/rent, a security deposit, food, daily living expenses or emergency household expenses. For information on this call the Ocean Family Success Center. See this flyer.
Ocean County Library System
The Ocean County Library system will be hosting two community resource fairs during the month of November. Beyond Sandy: Resources Expo II, will be held at the Brick Branch on Thursday, November 7, 2013, from 3:00pm to 7:00pm and again at the Little Egg Harbor Branch on Wednesday, November 13, 2013, from 3:00pm to 7:00 pm. Organizations providing services and information will be attending.
Local Events to Address Unmet Needs
Mobile Cabinet For Residents and Businesses
Impacted by Sandy
The Mobile Cabinet representing 12 state and federal agencies will be available to answer questions on a variety of topics including homeowner and rental programs as well as business grant and loan status updates. Residents are encouraged to bring all relevant paperwork with them. Events are being held in communities throughout the state. As we hear about them we will post them here.
No events reported at this time
Need Help? – Dial 2-1-1
Mental Health and Emotional Support
MentalHealthCares Disaster Helpline
Free counseling to help with the emotional toll of Hurricane Sandy and its aftermath is available to all NJ residents. Stress can surface in many forms and often appears weeks or months after a traumatic event. It may include anger, fatigue, loss of appetite, sleeplessness, nightmares, depression, inability to concentrate, hyperactivity and/or increased alcohol or drug use. If you or someone you know is experiencing distress or feeling overwhelmed by painful emotions related to recent events, call the New Jersey MentalHealthCares' Disaster Helpline: 1-877-294-4357 (HELP). A TTY line is available at (877) 294-4356. Translation services are available as well.
Children's Home Society offers Free Trauma Counseling
The Calming After the Storm Project provides free counseling to Ocean and Monmouth County residents, business owners and first-responders who have been impacted in any way by Superstorm Sandy. Over the past year, trauma trained clinicians have helped children, adults, and families affected by the storm to alleviate symptoms of depression, anxiety, and anger including sleeplessness, lack of motivation, increases or decreases in appetite, and bedwetting, among many other symptoms.
The clinicians in the program are specially trained in Eye Movement Desensitization and Reprocessing (EMDR), a therapeutic modality specifically geared towards reducing symptoms of Post-Traumatic Stress Disorder (PTSD) and other trauma-related disorders. Through the use of EMDR and other treatment modalities, clients have been able to resume their daily living activities, deal more effectively with FEMA and other government funded programs, and begin the long process of rebuilding.
Sessions are 100% free of cost, are confidential and open to anyone impacted by the storm regardless of income level, employment status, or age. Learn more
Monmouth County Long-Term Recovery Group Emotional and Spiritual Resource Guide
This guide provides a comprehensive listing of resources for residents of Monmouth County who are in need of emotional or spiritual support. All services are free unless otherwise noted. Download the guide here.
Disaster Distress Helpline
The Disaster Distress Helpline is a national hotline that may be reached at 800-985-5990. Helpline staff provide immediate crisis counseling and help to people affected by Hurricane Sandy. You can also text "TalkWithUs" to 66746 and begin the process of recovery. TTY for Deaf/Hearing Impaired: 1-800-846-8517
Path to Renewal
Ocean Mental Health Services is offering a new service for individuals experiencing trauma as a result of Hurricane Sandy. This trauma specific service may be offered on a one-to-one basis or in a group setting, depending upon an individual's needs.
OceanMHS also has speakers to meet with groups including parent/teacher organizations, workplace in-serivces, Hurricane Sandy volunteers, community centers and more. These presentations will include information regarding signs of trauma, coping skills, stress management, and community mental health resources. Topics can be added upon request.
For more information or to schedule an appointment, call Jessica Husko at 732.228.0486 or Susan Calavano at 732.221.1492.
Emotional Support for Children of All Ages
Teens troubled by all that is happening around them can reach out to the 2NDFLOOR - a confidential and anonymous helpline for NJ's youth and young adults ranging in age from 10 to 24. It is open 24-hours-a-day, seven-days-a-week. Youth can either call the helpline using a toll-free number, 888-222-2228, or access the interactive website. Calls to the 2NDFLOOR youth helpline are anonymous and confidential except in life-threatening situations.
The service is designed for listening, helping and guiding youth with their concerns. The phone lines are staffed by licensed professionals and trained volunteers (who are closely supervised and guided by social workers and professional counselors.) Hearing impaired callers, can reach 2NDFLOOR at the following TTY number: 732-264-1703.
Talking to Children about Earthquakes and other Natural Disasters provides suggestions for how to talk to children about natural disasters.
Recovery After a Hurricane is a good basic overall resource for parents and caregivers about hurricanes, their impact on children and families, what parents, teachers and others can do to help children cope with hurricanes, as well as activities for children and adolescents. The site's Description, Readiness, and Response tabs offer additional information.
The National Child Traumatic Stress Network Manual of Psychological First Aid: Appendix E consists of a series of handouts that cover possible adult reactions to disasters and inappropriate/appropriate coping mechanisms, parenting tips for helping specific age groups cope with disaster, and tips for adults regarding drug and alcohol use and relaxation in confronting disaster.
Download a copy of Managing the Emotional Consequences of Storms and Flooding. (Also available in Spanish)
Help for Families of Children with Special Needs
Parents Guidelines for Helping Children After a Hurricane
Watch how Big Bird responds to his lost nest in a portrayal of recovery after a hurricane hits Sesame Street.
NJ 2-1-1 Is in contact with organizations that are providing assistance to residents throughout the state. Many are looking for public support either through donations of money, clothing or supplies. Some need the help of volunteers to staff shelters, food banks and distribution centers. See a full listing of opportunities for volunteering/donating to help those who need your assistance now. If you would like your organization included in this list, please send the information to email@example.com.
You are encouraged to dial “2-1-1” 24 hours a day, seven days a week if you need help in understanding and finding available assistance services. Language translation and TTY services are offered to any caller. You can also search our database for services in your local community or Chat Live with an experienced community resource specialist. 2-1-1 will help identify with you the best local resources to fit your individual needs during times of distress or for life’s everyday situations.
If you know of additional resources that would be appropriate to include in this section, please let us know by contacting us via e-mail at firstname.lastname@example.org. Informational sources used to compile the information noted on this page include:
Page last modified on 11.26.13