Tropical Storm Ida

To learn about recovery resources after the storm, click here

STAY INFORMED OF COVID-19 GOVERNMENT ANNOUNCEMENTS, PROGRAMS AND SERVICES

For information about vaccines, transportation, rental assistance & more, read our COVID-19 web pages. For alerts/updates, text NJCOVID to 898-211. Live help on COVID-19 information is available - dial 2-1-1. Reach healthcare pros at 1-800-962-1253.

Tropical Storm Ida

NJ 211 plays an essential role in emergency response and recovery in our state. When disaster strikes we devote ourselves to communicating to the public recovery resources as they become available and also relaying information to state partners regarding the needs people are expressing in response to the storm. We will post new information about resources associated with recovery from the storm on this page as we receive it from our state and local partners.

 

BOIL WATER ADVISORY ATTENTION: Passaic Valley Water Commission (PVWC) has issued a boil water advisory for customers in Passaic, Paterson, and parts of Clifton and Woodland Park. Visit PWC's website to view the alert and learn if your area is currently under an advisory. If you are in need of bottled water for consumption, view a list of distribution sites. A Water Delivery Hotline has been set up for elderly or home bound customers, call 862-304-6232 Monday - Friday 7:30 am - 6:30 pm to request a delivery (Updated 10/1/2021)

 

Transportation Assistance

United Way Worldwide, Lyft, Uber, the State of New Jersey, and NJ 211 are partnering to provide rides to individuals who have been impacted by COVID and recently experienced a personal vehicle loss or severe damage to personal vehicles as a result of Tropical Storm Ida. The NJ Rideshare Program for COVID and Ida Victims addresses a short-term, immediate need for individuals who require assistance with accessing rides for essential services including employment, food, prescriptions, medical appointments, car replacement, and financial assistance, visit our NJ Rideshare webpage for more information or to request a ride.

 

Recovering from Disaster

Document your Flood Damage

Before removing flood-damaged items from your home, policyholders should be sure to take the following steps: 

Book Title Disaster Recovery Plan
  • Take photos and videos.
  • Record serial numbers.
  • Keep receipts.
  • Retain all material samples.
  • Contact repair services.

 

Request Assistance from FEMA

FEMA has declared that residents of Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union, and Warren counties can now apply for direct assistance for Ida-related recovery. Assistance may include home repairs, temporary housing, low-cost loans, and other programs to help recover from the effects of the tropical storm.  Applications must be submitted by Nov. 4, 2021.  

FEMA

 

Apply online through FEMA's website, by downloading the FEMA App on the Apple App Store or the Google Play Store, or by calling 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 7 a.m. to 11 p.m., seven days a week.  

Click to view the Start Your Recovery Process flyer from FEMA. (Spanish), (Bengali), (Korean), (Italian), (Polish), (Arabic), (Russian), (Chinese), (Haitian Creole).

Survivors who are not U.S. Citizens could be eligible for disaster assistance. Learn more here.

After you apply for disaster assistance from FEMA, you may be referred to the U.S. Small Business Administration. If you are referred to SBA, you should complete and submit the application. If your application is approved, you are not obligated to accept the SBA disaster loan but failure to submit the application may disqualify you from other possible FEMA assistance, such as disaster-related car repairs, essential household items and other expenses. Learn more here.

FEMA Denial Letter Applicants have the right to appeal if they do not agree with FEMAʹs determination of eligibility or the assistance provided. Appeals must be submitted within 60 days of the date on the notification letter. Be sure to read the denial letter thoroughly and include insurance information, receipts, home repair documents, etc. to support the appeal.

For information and tips on the appeals process, read FEMA's Appeals Process Q&A and 7 Tips to Appeal a FEMA Decision or call the FEMA Helpline, 1-800-621-3362

FEMA Other Needs Assistance Residents in Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union and Warren counties can apply for FEMA ONA funds to assist with repairs or to replace a storm-damaged vehicle. View the FEMA fact sheet here.

Damaged Wells, Furnaces and Septic Systems May be Covered by FEMA  If you are a New Jersey resident whose home was damaged by the remnants of Hurricane Ida, FEMA recommends inspecting your heating, ventilation, air conditioning system (HVAC), furnaces, septic systems and/or wells to see if they were affected. You may be eligible for financial assistance. View the press release in English or Spanish.

Lodging Expense Reimbursement New Jersey residents in Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union and Warren counties who incurred expenses for short-term lodging because of Hurricane Ida, may be eligible for Lodging Expense Reimbursement (LER) from FEMA. To be considered for LER your pre-disaster primary residence must be unlivable, inaccessible or affected by an extended disaster-caused utility outage.

 

Disaster Recovery Centers

FEMA Disaster Recovery Centers (DRCs) are accessible facilities and mobile offices you can visit to learn more about FEMA and other disaster assistance programs. You may also visit to ask questions about your case. DRCs are set up in convenient areas after a disaster to make them easier to find. Note: NJ residents can visit any DRC, they do not have to visit one in their county.

A DRC may be able to help you:

  • Apply for assistance. 
  • Learn more about disaster assistance programs.
  • Learn the status of your FEMA application.
  • Understand any letters you get from FEMA.
  • Find housing and rental assistance information.
  • Get answers to questions or resolve problems.
  • Get referrals to agencies that may offer other assistance.
  • Learn about Small Business Administration (SBA) programs.

Essex County - Kmart - 235 Prospect Ave, West Orange, NJ 07052 (Mon - Sat 8:00 am - 5:00 pm; Sun closed) 

Essex County - Newark Fire Station Dept. MRIC - MCOV # 27 87 Elm Rd, Newark, NJ 07105 (Thur 1pm - 6:00 pm; Sat-  Sun 9:00 am - 6:00 pm)

Middlesex County - Piscataway Fire Academy -  171 Baekland Ave, Piscataway, NJ 08854 (Mon - Sat 8:00 am - 6:00 pm; Sun closed)

Morris County - (mobile center) Dover Township - 100 Princeton Ave, Dover NJ 07801 (Mon - Sat 9:00 am - 5:00 pm; Sun closed)

Morris County - (mobile center)  Parsippany Community Center - 1130 Knoll Rd, Parsippany, NJ 07005 (*October 18 - 23, 9:00 am - 5:00 pm)

Passaic County - Senior Center and City Hall Building - 330 Passaic St, Passaic, NJ 07055 (Mon - Sat 8:00 am - 5:00 pm; Sun closed)

Somerset County - North End Volunteer Fire Company #3 - 169 North 8th Ave,  Manville, NJ 08835 (Mon - Fri 7:00 am - 5:00 pm; Sat 8:00 am - 5:00 pm; sun closed)

Union County - Cranford Community Center - 220 Walnut Ave, Cranford, NJ 07016 (Mon - Sat 8:00 am - 5:00 pm; Sun Closed)

Union County - Vauxhall Meeting Center - 333 Russell St, Vauxhall, NJ 07088 (Mon - Sat 8:00 am - 6:00 pm; Sun closed)

Union County - Elizabeth O'Donnell Demsey Senior Center - 618 Salem Ave,  Elizabeth, NJ 07208  (Mon - Fri 7:00 am - 5:00 pm; Sat 8:00 am - 5:00 pm; Sun closed)

*See County or Town based assistance for pop-up events.

 

Multi-Agency Resource Centers

Multi-Agency Resource Centers (MARC) are designed to allow individuals access to relief services and information that can aide in the recovery process.  When MARCs are available they will be posted below.

Mercer County

  • Trenton - Trinity Episcopal Cathedral, 801 W State St, Trenton, NJ 08618  (10/14/2021 2:00 pm - 7:00 pm) view flyer here

 

Business Assistance

 The U.S. Small Business Administration (SBA) launched two Business Recovery Centers (BRC) in New Jersey. BRCs assist businesses with one-on-one assistance in submitting SBA disaster loan applications for physical and economic damages due to the remnants of Hurricane Ida. New Jersey Business owners should submit their loan applications for physical damages even if they have not settled with their insurance company as the filing deadline (Nov. 4, 2021) to return applications for physical property damage is quickly approaching. The deadline to return economic injury applications is June 6, 2022. See the press release here

Homeowners and renters may meet with an SBA Customer Service Representative at any FEMA Disaster Recovery Center (DRC) to get answers to their questions and assistance in applying for a disaster loan. Business owners unable to go to a Business Recovery Center may also visit SBA at the DRCs.

Bergen County

  • Bergen County College Ciarco Learning Center - (Mon - Fri 8:00 am - 5:00 pm; Sat 10:00 am - 4:00 pm; Sun closed) 355 Main Street, Hackensack, NJ 07601

Gloucester County

  • Mantua Township Municipal Building - (Mon - Fri 8:00 am - 4:30 pm; Sat 10:00 am - 4:00 pm; Sun closed) 401 Main Street, Mantua, NJ 08051

Somerset County

  • Somerset County Business Partnership Building - (Mon - Fri 8:00 am - 5:00 pm; Sat 10:00 am - 4:00 pm; Sun closed) 360 Grove Street, Bridgewater,  NJ 08807
 

Short Term Resources 

Boots

 

Unemployment Benefits

New Jersey residents affected by Hurricane Ida may be eligible for Disaster Unemployment Assistance (DUA). Counties with Major Disaster Declaration include Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union, and Warren.

Individuals who lost their jobs directly due to the disaster and work, commute through, or live in one of the above counties may be eligible for these DUA benefits:

  • Individuals unable to reach their job because they must travel through the affected area and are prevented by doing so by the disaster.
  • Individuals who were to commence employment but were prevented from doing so by the disaster.
  • Individuals who became the major support for a household because the death of the head of the household was caused by the disaster.
  • Individuals who cannot work because of an injury caused as a direct result of the disaster.

Unemployment is a direct result of the major disaster if the unemployment resulted from:

  • The physical damage or destruction of the place of employment.
  • The physical inaccessibility of the place of employment due to its closure by the federal, state, or local government in immediate response to the disaster.
  • Lack of work, or loss of revenues, if, prior to the disaster, the employer or self-employed business received at least a majority of its revenue or income from an entity in the major disaster area that was damaged or destroyed in the disaster or an entity in the major disaster are closed by the federal, state, or local government.

Visit Division of Unemployment - Disaster Unemployment Assistance to apply. Claims must be submitted by October 20, 2021.

 
Legal Services

 Legal Services of New Jersey (LSNJ) offers a disaster recovery guide and legal information regarding FEMA appeals.

 

Housing Resources

Individuals displaced from their homes due to Tropical Storm Ida damage are encouraged to use New Jersey Housing Resource Center's online housing locator tool to find transitional or long-term housing options. Renters and landlords can utilize the NJHRC website or toll-free number 1-877-428-8844 to search or list available properties.

 

Blue Acres

Eligible homeowners of flood-prone homes may sell their properties to the state through the Blue Acres program after applying to DEP and obtaining an appraisal from the State. To learn more about the program and eligibility visit NJ Department of Environmental Protection or to apply click NJDEP - Blue Acres.

 

Support Services

Helplines and Hotlines

Understanding the Impact and Strategies for Coping with Weather Emergencies. If you are feeling stressed, anxious, or depressed due to the recent weather emergencies, please call NJ Mental Health Cares Helpline at 866-202-HELP (4357) for emotional support, guidance, and mental health referrals as needed. If you are deaf or hard of hearing, you can call 1-877-294-4356 TTY to access the hotline.

Operation Hope's Financial Disaster Recovery Program provides supportive services and advocates for renters, homeowners, and small business owners impacted by disaster. Services may include assistance with FEMA applications, Small Business Loans, obtaining copies of destroyed documents, foreclosure prevention, and damaged homes. Individuals can call the HOPE Coalition America Hotline at 888-388-HOPE (4675). Learn more here English or Spanish.

Compass 82's follows the educate - navigate - advocate approach with their Jumpstart Program. Compass 82 provides support services and advocacy to those impacted by Tropical Storm Id by working with families to create a custom plan to recovery. Services may include teaching survivors how to track disaster related expenses, properly document damage, or assistance with web applications and appeals. For more information or to connect to a Disaster Navigator for recovery guidance, dial 609-629-2900. Services are available in English and Spanish.

County or Town Based Assistance

Gloucester County

  • Disaster Relief Donation & Distribution Center - If you are a Gloucester County resident impacted by the September 1 tornado or recent floods, you can request donations through the portal. Assistance may include household goods, pet products, personal care items, baby products, clothing, and shoes. Visit the Donation Request Portal to submit a request.

Hunterdon County 

  • The Hunterdon Helpline is assisting impacted Hunterdon County residents who are in need due to Tropical Storm Ida. Helpline staff can be reached 24 hours a day, 7 days a week by dialing 908-782-4357. Also, the Next Door Center is currently providing access to showers, coffee, food, internet and phone charging stations to those impacted.
  • Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment  to Hunterdon County residents impacted by Tropical Storm Ida. View flyers English or Spanish.

Somerset County

  • Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment to Somerset County residents impacted by Tropical Storm Ida. View flyers English or Spanish

Current News from State Officials

October 8 - Governor Murphy Announces Tropical Storm Ida FEMA Major Disaster Declaration for Public Assistance is Extended to Cape May County.  Read the press release.

September 18 - ICYMI: Survivors in Warren County Can Now Apply for FEMA Assistance. Read the press release

September 13NJ Department of Human Services Announces Hot Food and Replacement Benefits Assistance for SNAP Recipients Living in counties with Disaster Declaration. Read the press release.

September 11 - ICYMI: UPDATE: Survivors in Morris County Can Also Now Apply for Possible FEMA Assistance. Read the press release.

September 8 - Governor Murphy Announces Partnership With Uber and Lyft to Provide Ride Service to Residents Who Lost Transportation as a Result of Tropical Storm Ida. Read the press release.

September 6 - ICYMI: President Joseph R. Biden, Jr. Approves New Jersey Disaster Declaration. Read the press release.

September 6 - Governor Murphy Announces FEMA Major Disaster Declaration for Six New Jersey Counties Impacted by Tropical Storm Ida. Read the press release.

September 3 - Governor Murphy Announces $10 Million in Financial Relief for Small Businesses Impacted by Tropical Storm Ida. Read the press release.

September 1 - Governor Murphy Declares State of Emergency in Response to Tropical Storm Ida. Read the press release.

Visit New Jersey's State Tropical Storm Ida website for additional information.

 

How to Volunteer or Donate

HelpNJNow was designed to connect resources with up to date community needs in order to best respond to disasters by a partnership between New Jersey Voluntary Organizations Active in Disaster (NJVOAD), the New Jersey Office of Emergency Management (NJOEM) and the Governor’s Office of Volunteerism.  Visit their website to learn how you can donate or volunteer.

NJ Voluntary Organizations Active in Disaster (NJ VOAD) is currently looking for volunteers for the Crisis Cleanup related to the storm. Crisis Cleanup is a free service that connects survivors with volunteers from local relief organizations, community groups, and faith communities who may be able to assist with fallen trees, drywall and appliance removal, tarping roofs, and mold mitigation. They are experiencing a huge increase in calls, and could use your help to remotely support their Call Center.  Click here to fill out the volunteer form.

Stay Informed

New Jersey's Office of Emergency Management hosts a website that provides the most current information about what our state is doing in response to any extreme weather event. You are encouraged to check the site often to stay abreast of current recommendations.

For those living in Central and Southern New Jersey, visit the U.S. National Weather Service Philadelphia/Mount Holly for the most current weather forecasts.

For those living in Northern New Jersey and the New York Metro area, visit the U.S. National Weather Service New York, NY for the most current weather forecasts.

To learn about road closures as a result of fallen trees and power lines and flooding visit NJ 511.

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