Tropical Storm Ida

To learn about recovery resources after the storm, click here


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Tropical Storm Ida

NJ 211 plays an essential role in emergency response and recovery in our state. When disaster strikes we devote ourselves to communicating to the public recovery resources as they become available and also relaying information to state partners regarding the needs people are expressing in response to the storm. We will post new information about resources associated with recovery from the storm on this page as we receive it from our state and local partners.


Short Term Resources

Crisis Cleanup

If you experienced flood damage and need assistance with clean up, register for Crisis Cleanup by calling 844-965-1386. For more information view a flyer (English) (Spanish).


Transportation Assistance for Victims of Ida Flooding
Flooded road with car

Free or discounted rides are available for individuals who have lost or damaged vehicles as a result of the flooding from Tropical Storm Ida.  The Ride United  - Tropical Storm Ida Program addresses a short-term, immediate need for individuals who require assistance with accessing rides for employment, food, prescriptions, essential medical appointments, and more.

To request a ride or learn more about the program, visit the The Ride United - Tropical Storm Ida Program webpage.


Hot Food and Replacement Benefits Assistance

NJ Department of Human Services received additional federal funds to assist enrollees in the Supplemental Nutrition Assistance Program (SNAP) who reside in the elven counties with FEMA's Major Disaster Declaration. SNAP recipients from Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset and Union Counties can temporarily use their EBT cards to purchase hot food at participating SNAP retailers until September 30, 2021.  For a list of participating SNAP retailers, visit here. Recipients can also contact their local Board of Social Services by September 30, 2021 to request replacement benefits for food lost due to Tropical Storm Ida. For a list of the County Boards of Social Services, visit here


Helplines and Hotlines

Understanding the Impact and Strategies for Coping with Weather Emergencies. If you are feeling stressed, anxious, or depressed due to the recent weather emergencies, please call NJ Mental Health Cares Helpline at 866-202-HELP (4357) for emotional support, guidance, and mental health referrals as needed. If you are deaf or hard of hearing, you can call 1-877-294-4356 TTY to access the hotline.


Disaster Recovery Centers

FEMA Disaster Recovery Centers (DRCs) are accessible facilities and mobile offices you can visit to learn more about FEMA and other disaster assistance programs. You may also visit to ask questions about your case. DRCs are set up in convenient areas after a disaster to make them easier to find. 

A DRC may be able to help you:

  • Apply for assistance. 
  • Learn more about disaster assistance programs.
  • Learn the status of your FEMA application.
  • Understand any letters you get from FEMA.
  • Find housing and rental assistance information.
  • Get answers to questions or resolve problems.
  • Get referrals to agencies that may offer other assistance.
  • Learn about Small Business Administration (SBA) programs.

Bergen County - Bergen County College Ciarco Learning Center - 355 Main St, Hackensack, NJ 07652 (Mon - Sat 7:00 am - 7:00 pm; Sun closed)

Gloucester County - Mullica Hill Library - 389 Wolfert Station Rd, Mullica Hill, NJ 08062 (Mon - Fri 7:00 am - 7:00 pm; Sat 10:00 am - 5:00 pm; Sun 1:00 am - 5:00 pm)

Hunterdon County - Union Fire Company #1 - 230 North Main St,  Lambertville, NJ 08530 (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 5:00 pm)

Middlesex County - Fire Academy - 1001 Fire Academy Dr (B),  Sayreville, NJ 08872 (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 4:00 pm)

Mercer County - Hollowbrook Community Center - 320 Hollowbrook Dr,  Ewing, NJ 08638 (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 5:00 pm)

Passaic County - Little Falls Civic Center - 19 Warren St, Little Falls, NJ 07424 (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 4:00 pm)

Somerset County - North End Volunteer Fire Company #3 - 169 North 8th Ave,  Manville, NJ 08835 (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 8:00 pm)

Union County - Elizabeth O'Donnell Demsey Senior Center - 618 Salem Ave,  Elizabeth, NJ 07208  (Mon - Fri 7:00 am - 7:00 pm; Sat - Sun 8:00 am - 5:00 pm)


Multi-Agency Resource Centers

Multi-Agency Resource Centers (MARC) are designed to allow individuals access to relief services and information that can aide in the recovery process.  When MARCs are available they will be posted below.

Union County 

  • Crescent Avenue Presbyterian Church - (9/17/21 10 am - 1 pm ) 716 Watchung Avenue, Plainfield  *Residents who need transportation within Union County to attend the pop-up events (MARCs or DRCs) can schedule a ride with Union County Paratransit Services by calling 908-241-8300.


Business Assistance

 The U.S. Small Business Administration (SBA) launched two Business Recovery Centers (BRC) in New Jersey. BRCs assist businesses with one-on-one assistance in submitting SBA disaster loan applications for physical and economic damages due to the remnants of Hurricane Ida. The filing deadline to return applications for physical property damage is Nov. 4, 2021. The deadline to return economic injury applications is June 6, 2022. See the press release here

Bergen County

  • Bergen County College Ciarco Learning Center - (Mon - Fri 8:00 am - 5:00 pm; Sat 10:00 am - 4:00 pm; Sun closed) 355 Main Street, Hackensack, NJ 07601

Gloucester County

  • Mantua Township Municipal Building - (Mon - Fri 8:00 am - 4:30 pm; Sat 10:00 am - 4:00 pm; Sun closed) 401 Main Street, Mantua, NJ 08051


Support Services

Operation Hope's Financial Disaster Recovery Program provides supportive services and advocates for renters, homeowners, and small business owners impacted by disaster. Services may include assistance with FEMA applications, Small Business Loans, obtaining copies of destroyed documents, foreclosure prevention, and damaged homes. Individuals can call the HOPE Coalition America Hotline at 888-388-HOPE (4675). Learn more here English or Spanish.

Compass 82's follows the educate - navigate - advocate approach with their Jumpstart Program. Compass 82 provides support services and advocacy to those impacted by Tropical Storm Id by working with families to create a custom plan to recovery. Services may include teaching survivors how to track disaster related expenses, properly document damage, or assistance with web applications and appeals. For more information or to connect to a Disaster Navigator for recovery guidance, dial 609-629-2900. Services are available in English and Spanish.


County or Town Based Assistance

Hunterdon County 

  • The Hunterdon Helpline is assisting impacted Hunterdon County residents who are in need due to Tropical Storm Ida. Helpline staff can be reached 24 hours a day, 7 days a week by dialing 908-782-4357. Also, the Next Door Center is currently providing access to showers, coffee, food, internet and phone charging stations to those impacted.
  • Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment  to Hunterdon County residents impacted by Tropical Storm Ida. View flyers English or Spanish.

Gloucester County

  • Disaster Relief Donation & Distribution Center - If you are a Gloucester County resident impacted by the September 1 tornado or recent floods, you can request donations through the portal. Assistance may include household goods, pet products, personal care items, baby products, clothing, and shoes. Visit the Donation Request Portal to submit a request.

Somerset County

  • Legal Services of Northwest Jersey is providing free FEMA claims advice and legal services towards evictions, security deposits, rent, public benefits (TANF, general assistance, emergency assistance, food stamps, SSI, Medicaid), and unemployment to Somerset County residents impacted by Tropical Storm Ida. View flyers English or Spanish

Recovering from Disaster

Document your Flood Damage

Before removing flood-damaged items from your home, policyholders should be sure to take the following steps:

  • Take photos and videos.
  • Record serial numbers.
  • Keep receipts.
  • Retain all material samples.
  • Contact repair services.


Request Assistance from FEMA

FEMA has declared that residents of Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, and Union counties can now apply for direct assistance for Ida-related recovery. Assistance may include home repairs, temporary housing, low-cost loans, and other programs to help recover from the effects of the tropical storm. 

Apply online through FEMA's website, by downloading the FEMA App on the Apple App Store or the Google Play Store, or by calling 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 7 a.m. to 11 p.m., seven days a week. 

Click to view the Start Your Recovery Process flyer from FEMA. (Spanish), (Bengali), (Korean), (Italian), (Polish), (Arabic), (Russian), (Chinese), (Haitian Creole).

Survivors who are not U.S. Citizens could be eligible for disaster assistance. Learn more here.


Report Damage

The New Jersey Office of Emergency Management has launched a data collection portal to gather data from impacted individuals outside of the eleven counties where FEMA has declared the Major Disaster Declaration. Individuals can fill out the Damage Report Form to report damage to your home in the aftermath of a significant weather event or disaster (residential structures only, no vehicles). Information collected here will help local, state, and federal authorities better understand the location and severity of damage impacts.

Housing Resources

Individuals displaced from their homes due to Tropical Storm Ida damage are encouraged to use New Jersey Housing Resource Center's online housing locator tool to find transitional or long-term housing options. Renters and landlords can utilize the NJHRC website or toll-free number 1-877-428-8844 to search or list available properties.


Book Title Disaster Recovery Plan

Current News from State Officials

September 13NJ Department of Human Services Announces Hot Food and Replacement Benefits Assistance for SNAP Recipients Living in counties with Disaster Declaration. Read the press release.

September 11 - ICYMI: UPDATE: Survivors in Morris County Can Also Now Apply for Possible FEMA Assistance. Read the press release.

September 8 - Governor Murphy Announces Partnership With Uber and Lyft to Provide Ride Service to Residents Who Lost Transportation as a Result of Tropical Storm Ida. Read the press release.

September 6 - ICYMI: President Joseph R. Biden, Jr. Approves New Jersey Disaster Declaration. Read the press release.

September 6 - Governor Murphy Announces FEMA Major Disaster Declaration for Six New Jersey Counties Impacted by Tropical Storm Ida. Read the press release.

September 3 - Governor Murphy Announces $10 Million in Financial Relief for Small Businesses Impacted by Tropical Storm Ida. Read the press release.

September 1 - Governor Murphy Declares State of Emergency in Response to Tropical Storm Ida. Read the press release.

Visit New Jersey's State Tropical Storm Ida website for additional information.


How to Volunteer or Donate

HelpNJNow was designed to connect resources with up to date community needs in order to best respond to disasters by a partnership between New Jersey Voluntary Organizations Active in Disaster (NJVOAD), the New Jersey Office of Emergency Management (NJOEM) and the Governor’s Office of Volunteerism.  Visit their website to learn how you can donate or volunteer.

NJ Voluntary Organizations Active in Disaster (NJ VOAD) is currently looking for volunteers for the Crisis Cleanup related to the storm. Crisis Cleanup is a free service that connects survivors with volunteers from local relief organizations, community groups, and faith communities who may be able to assist with fallen trees, drywall and appliance removal, tarping roofs, and mold mitigation. They are experiencing a huge increase in calls, and could use your help to remotely support their Call Center.  Click here to fill out the volunteer form.

Stay Informed

New Jersey's Office of Emergency Management hosts a website that provides the most current information about what our state is doing in response to any extreme weather event. You are encouraged to check the site often to stay abreast of current recommendations.

For those living in Central and Southern New Jersey, visit the U.S. National Weather Service Philadelphia/Mount Holly for the most current weather forecasts.

For those living in Northern New Jersey and the New York Metro area, visit the U.S. National Weather Service New York, NY for the most current weather forecasts.

To learn about road closures as a result of fallen trees and power lines and flooding visit NJ 511.

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