NJ Warming Centers

Code Blue notifications and resources change quickly. Click "read more" to access current activations and warming centers.

Understanding Unemployment Benefits

*COVID-19 Announcement:  Some locations are still closed for in-person services. Customers needing to file for unemployment insurance are urged to apply online at MyUnemployment.nj.gov. If you are unable to access the internet, please call:  North Jersey:  201-601-4100; Central Jersey: 732-761-2020; Southern Jersey: 856-507-2340. You may also request in-person services here.


You have lost your job or have learned that you will soon be laid off. Here are some first steps to take when you learn that you will be unemployed.

  • Speak with the company human resource director and make sure your records of accrued vacation days and holidays coincide with theirs. Take the time to discuss severance (a benefits package that many companies provide to compensate loyal employees for many years of service.)
  • Determine your eligibility for unemployment insurance. Visit the NJ Division of Unemployment Insurance website or contact your local unemployment office that serves your area and to determine eligibility and learn how to file an unemployment claim so that you will be ready to do so when you become unemployed.
  • If your employer provided healthcare coverage, learn about COBRA benefits so that you can maintain your health insurance without interruption.

Filing an Unemployment Claim

The New Jersey Department of Labor and Workforce Development does not charge a fee to file an unemployment claim. Anyone who visits a website that charges a fee for processing an unemployment claim should immediately exit that site before providing any confidential information. 

Before unemployment benefits can be paid to you, you must file a claim. You are not permitted to file a claim until you are unemployed. You may file your new unemployment claim, or reopen an existing claim, via the Internet if you meet all the following requirements:

  • Worked only in New Jersey in the last 18 months, or
  • Worked in New Jersey and any other state(s) in the last 18 months, or
  • Worked for the federal government and in New Jersey in the last 18 months, or
  • Served in the military in the last 18 months and are physically present in New Jersey.

If you meet each of these requirements, you can file your unemployment claim online. If you do not meet the requirements, you must file your claim by telephone. 

Filing an Online Claim

To file your online claim, you will need the following information:

  • Your Social Security Number
  • Alien Registration Number (if you are not a US citizen).
  • Your NJ driver’s license or NJ non-driver identification number.
  • Pension information (if you are receiving any pension or 401k).
  • Amount and duration of any separation pay you may be receiving.
  • Recall date (if you expect to be recalled to your job).
  • Union hiring hall information, including local number and address (if you get work through a union).
  • Military Form DD-214 (if you were in the military in the last 18 months).
  • Form SF-8 or SF-50 (if you were a federal employee).
  • Your bank account number and routing number (if you plan to get your benefits through direct deposit).
  • For each employer that you worked for in the last 18 months, provide the following:
    • Complete name, address, and phone number of employer
    • Your occupation with that employer
    • Beginning and ending dates of employment
    • Reason for separation

If you meet these requirements, you can file your unemployment claim online. The information you submit is confidential and the website is secure. If you have a question about your claim or about unemployment insurance, contact the Division of Unemployment Insurance.

Claims Inquiry Center

If you do not wish to file your claim via the Internet, or if you have specific questions you may call your Claims Inquiry Center from Monday through Friday, excluding holidays between the hours of 8:30 AM and 4:30 PM. Your claim will be dated the Sunday of the week in which you call so make sure you call during the week you want your claim to begin. The week runs Sunday to Saturday. 

Central NJ 732-761-2020
Northern NJ 201-601-4100
Southern NJ 856-507-2340
Out-of-State 888-795-6672 (toll-free)
TTY    7-1-1

Next Steps

Once your unemployment claim has been accepted, you will receive regular benefits. The amount of unemployment benefits you may receive each week is your Weekly Benefit Rate (WBR). The amount will be 60% of the average weekly earnings during your base year period, up to a maximum amount. The maximum amount may change each year.

Program guidelines and benefits may change. The most current information about NJ unemployment guidelines and benefits is available here.

One-Stop Career Centers

Below is the list of phone numbers to claim your weekly benefits. Phone numbers are assigned according to the One-Stop Career Center that provides reemployment services in your area. 

Camden 856-614-3801 Passaic 973-458-6724
East Orange 973-680-3518 Paterson 973-977-4307
Elizabeth 908-820-3969 Perth Amboy 732-937-4525
Hackensack 201-996-8021 Phillipsburg 908-859-5467
Jersey City 201-217-4602 Plainfield 908-412-7779
Randolph 973-328-6490 Pleasantville 609-441-7581
Neptune 732-775-5131 Somerville 908-704-3366
New Brunswick 732-937-4525 Thorofare 856-853-4177
Newark 973-648-7601 Toms River 732-286-6460
Newton 973-383-4432 Trenton 609-292-6800
Out-of-State Claims 888-795-6672 Vineland 856-696-6591


Text this page to someone: