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Living Through a Layoff

*COVID-19 Announcement: Effective March 16, 2020, all in-person unemployment insurance services at One-Stop Career Centers are temporarily suspended. Customers needing to file for unemployment insurance are urged to apply online at If you are unable to access the internet, please call:  North Jersey:  201-601-4100; Central Jersey:  732-761-2020; Southern Jersey:  856-507-2340

So, you have lost your job or learned that you soon will. Here are some “first steps” to take when you learn that you are going to be laid off

  • Speak with the company human resource director and make sure your records of accrued vacation days and holidays coincide with theirs. Take the time to discuss severance (a benefits package that many companies provide to compensate loyal employees for their many years of service.)
  • Contact the unemployment office that serves your area and learn how to file an unemployment claim so that you will be ready to do so when you become unemployed. This is an insurance policy that you have been contributing to throughout your employment and the money you receive in benefits will help you pay the bills while you look for another job.
  • If your employer provided healthcare coverage, learn about COBRA benefits so that you can maintain your health insurance without interruption

Filing an Unemployment Claim

Note that The New Jersey Department of Labor and Workforce Development does not charge a fee to file an unemployment claim. Anyone who visits a website that charges a fee for processing an unemployment claim should immediately exit that site before providing any confidential information. 

Before unemployment benefits can be paid to you, you must file a claim. You are not permitted to file a claim until you are unemployed. You may file your new unemployment claim, or reopen an existing claim, via the Internet if you meet all the following requirements:

  • All of your employment in the past 18 months was in New Jersey
  • You did not work for the Federal Government in the past 18 months
  • You were not in the military service in the past 18 months
  • You did not work as a maritime employee in the past 18 months
  • You do not reside outside the United States

If you meet each of these requirements, you are encouraged to file your unemployment claim online at If you do not meet the requirements you must file your claim by telephone. 

Filing an Online Claim

To file your online claim, you will need the following information:

  • Your Social Security Number
  • If you are not a citizen, you will need your Alien Registration Documentation issued by the U.S. Citizenship and Immigration Services (USCIS). This includes your alien registration type and number, country of origin, and your Employment Authorization Card or Permanent Resident Card if authorized to work in the United States.
  • Your bank information if you wish to have your benefits directly deposited into your bank
  • Employer information on all employer(s) in the last 18 months including Name, address, telephone number, beginning and end dates of employment, and reason for separation
  • A New Jersey driver's license or Non - Driver Photo Identification Card. This is not a requirement for filing a claim but can help to expedite the process 

If you meet these requirements, and you wish to file your unemployment claim via the Internet, you may do so here. The information you submit is confidential and the website is secure. Please note that this site should only be used for filing a new unemployment claim, reopening an existing one or claiming weekly benefits. It cannot be used to contact the agency. If you have a question about your claim or about unemployment insurance, click here.

Claims Inquiry Center

If you do not wish to file your claim via the Internet, or if you have specific questions you may call your Claims Inquiry Center from Monday through Friday, excluding holidays between the hours of 8:30 AM and 4:30 PM. Your claim will be dated the Sunday of the week in which you call so make sure you call during the week you want your claim to begin. The week runs Sunday to Saturday. 

Freehold 732-761-2020
Union City 201-601-4100
Cumberland 856-507-2340
Out-of-State 888-795-6672 (toll-free)
TTY    856-507-2399

Next Steps

Once your unemployment claim has been accepted, you will receive regular benefits. The amount of unemployment benefits you may receive each week is your Weekly Benefit Rate (WBR). The amount will be 60% of the average weekly earnings during your base year period, up to a maximum amount. The maximum amount may change each year.

Program guidelines and benefits may change. The most current information about NJ unemployment guidelines and benefits is available here.

One-Stop Career Centers

Below is the list of phone numbers to claim your weekly benefits. Phone numbers are assigned according to the One-Stop Career Center that provides reemployment services in your area. 

Camden 856-614-3801 Passaic 973-458-6724
East Orange 973-680-3518 Paterson 973-977-4307
Elizabeth 908-820-3969 Perth Amboy 732-937-4525
Hackensack 201-996-8021 Phillipsburg 908-859-5467
Jersey City 201-217-4602 Plainfield 908-412-7779
Randolph 973-328-6490 Pleasantville 609-441-7581
Neptune 732-775-5131 Somerville 908-704-3366
New Brunsiwck 732-937-4525 Thorofare 856-853-4177
Newark 973-648-7601 Toms River 732-286-6460
Newton 973-383-4432 Trenton 609-292-6800
Out of State Claims 888-795-6672 Vineland 856-696-6591